Anti-piracy Manager

Hey all,

I have been appointed manager at the product piracy department at phpFoX. I never mentioned but I’ve been doing tech support at phpFoX since last October and it’s been a great experience. For all those who don’t know much about phpFoX, it’s a social networking script costing only $300. It’s production ready, open source and easy to use.


Swap

P.S. Please note that I cannot offer phpFoX support through my email.

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13 Comments »

spacer Comment by Manish Sinha
2008-02-24 16:25:18

Anti Piracy? LOL

How many licenses do you have?

spacer Comment by Swap
2008-02-24 16:29:54

I am allowed unlimited development licenses as I work as tech support.


Swap

 
 
spacer Comment by Manish Sinha
2008-02-24 16:44:26

Okay!

And what about the licenses which you own on your desktop?
Anti-piracy cell. Sue me :D Am a pirate :P

spacer Comment by Swap
2008-02-24 17:30:43

I recently bought licenses for all trial software + already have two windows licenses (Tiger is bundled with my MacBook). Unfortunately, I can only bring down illegal users of phpFoX.

 
 
spacer Comment by Sam
2008-02-27 20:31:48

I wouldn’t call it easy … and let’s not even start talking about support. lol

Hopefully, they will improve.

Good Luck! as Anti Piracy Manager.

spacer Comment by Swap
2008-02-27 23:30:23

I respect your opinion but if you do go on the recent times, support has improved a LOT. The new 1.6 version is much faster and stable. Bugfixes are being answered and applied very quickly.

 
 
spacer Comment by Sam
2008-02-28 19:26:51

Well,

Hopefully that is true, but I have bought the software about a month ago and nothing of what was promised is available and now when I ask for support I just get the run around or I am told by support to go find it in the forums. LOL I must say that it is frustrating.

Like, I said hopefully it will only get better.

spacer Comment by Swap
2008-02-28 19:40:50

What’s the issue you are having? Can you get back to me with the ticket id?

spacer Comment by Sam
2008-02-29 20:52:10

Can you send me an email? I have a few of the tickets and I understand why some can’t be done, but others are just silly. You can use the same email I have posted here.

(Comments wont nest below this level)
spacer Comment by Swap
2008-02-29 21:01:42

Just send me a pm on the forums, my username is Swap :: phpFoX

 
 
 
 
spacer Comment by squidoo
2008-03-01 03:13:47

So, I take it that they got rid of their other Anti-Piracy guy that used to work for vBulletin, too?

I remember when they had a lot of complaints, but he did a hell of a job! Some big shoes to fill, if that’s what you’re doing =)

Congrats on the new position!

spacer Comment by Swap
2008-03-01 07:40:08

Not sure what happened there as it was before I was an employee at phpFoX. Anyway, I have cleared out the long list (can’t tell you how long!) of pending user reports and moving on to other stuff.

Thanks.

 
 
spacer Comment by Manish
2008-03-06 17:13:18

Wow! Swap!!

Professional Support on Blog too !!!
Keep it up buddy…

 
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